Over the past two decades, Horton International Thailand has proudly undertaken hundreds of assignments.

We have engaged with tens of thousands of candidates, assessing around 20,000 CVs to identify the most promising talent.

We’ve shortlisted thousands, enabling us to facilitate over 4,000 interviews.

It is with great pride that we’ve successfully placed approximately 800 exceptional individuals in their desired roles.

This is the essence of what we do—to diligently and effectively complete each and every job, ensuring the right fit for both our clients and candidates.

As we celebrate our 20th anniversary this year, we thank all those who have been part of our journey, and we look forward to many more years of success at Horton Thailand.

The outsourcing sector, or BPO (Business Process Outsourcing), has emerged as a key driver of economic growth in the Philippines. It has contributed significantly to the country’s gross domestic product, foreign exchange earnings, and employment opportunities.

The country has long been a significant outsourcing partner for Fortune 500 Companies in North America and Europe (and more recently Australia), enhancing productivity, cost-effectiveness, adaption to evolving market demands and customer expectations, and promoting global workforce collaboration.

Over the years, the BPO sector has evolved and expanded, embracing a diverse range of complex work across various industries. The sector has also become more sophisticated, offering specialized services and leveraging advanced technologies. From its early beginnings in voice-based customer support to complex finance, IT and software development, creative and digital services, engineering and architecture, complex data analysis, and more.

Digital transformation, increasing globalization, and even the COVID pandemic has only attracted more BPO contracts to the Philippines. With the increased growth comes the heightened competition for talent. Like most hyper-growth sectors, the demand for experienced leaders has led to intense competition among organizations – especially for executives who have the experience in managing diverse teams, understanding cross-cultural dynamics, and driving global expansion strategies.

Horton Philippines own history and growth is very closely linked to the BPO sector. Our early years coincided with the sector’s own pioneering years, which has given us a great opportunity to learn and participate in its development. Some of our firm’s early key success stories have, in fact, been helping notable pioneering companies in the BPO sector to build and scale its operations in the Philippines. The experience of working on some of the earliest start-up projects for the outsourcing industry has given us the track record and expertise that continues to be relevant today as the sector sets record growth and global leadership.

Director and Vice President for Business Services

I sat across the table from many an exec recruitment business development person during my twenty or so years in HR Director roles.

These days I try to put myself in the shoes of the client HR Directors/CPOs/CEOs with whom I engage as an executive search provider, and ask myself the question that they must (or should) be asking themselves:

‘What can this provider do for us that we cannot do at least as efficiently and effectively ourselves’?

Some potential clients ask why our executive search fees are higher than recruitment firms, this infographic explains why.

It goes on to elucidate why executive search may be the best – perhaps the only – option when selecting people for crucial roles.